At ThreadBop, we prioritize efficient delivery of our functional activewear and everyday clothing. Our shipping policy is designed to balance speed with reliability, ensuring your performance gear arrives when you need it while maintaining transparent costs.
All orders undergo quality verification and are processed within 4–7 business days after payment confirmation. During seasonal peaks (e.g., New Year fitness resolutions or holiday gifting periods), processing may extend to 10 business days. You'll receive email notifications at each stage - from order confirmation to dispatch - so you can plan your wardrobe updates accordingly.
Transit begins when your package leaves our fulfillment center. Domestic U.S. deliveries via standard shipping take 8–15 business days. International shipments to Canada (10–18 business days), Australia/UK (12–22 business days), and European Union countries (14–25 business days) include customs processing time. These extended windows account for thorough inspections of our technical fabrics at international borders.
We currently ship to: United States, Canada, Australia, United Kingdom, and European Union member countries. Some restrictions may apply to specific postal codes - please verify during checkout.
Our shipping fees are structured as follows:
Standard Shipping
Order Total: US$0 - US$60
A standard shipping fee of US$10 will be applied.
Order Total: Above US$60
Standard shipping is free for orders over US$60.
Expedited Shipping
Order Total: US$0 - US$100
An expedited shipping fee of US$20 will be applied.
Order Total: Above US$100
Expedited shipping is free for orders over US$100.
Our expedited option uses premium carriers (UPS Worldwide or DHL Express) with temperature-controlled handling for moisture-wicking fabrics. This service includes: (1) Priority warehouse processing within 2 business days, (2) Dedicated customer service tracking, and (3) Guaranteed customs pre-clearance for international orders.
Expedited shipping applies to: (1) In-stock performance wear (excluding pre-order collections), (2) Orders placed before 12 PM EST on business days, and (3) Deliveries to commercial addresses in major metropolitan areas. Rural deliveries may experience 1–2 day extensions to quoted timeframes.
Continental U.S.: 4–7 business days from processing
Canada/Major European Cities: 6–9 business days from processing
Australia/UK: 7–11 business days from processing
Import duties and VAT are calculated during checkout for EU/UK orders. Other destinations may require payment upon delivery. Unclaimed packages incur a $25 restocking fee plus return shipping costs. For technical fabrics classified as "specialty textiles," some countries may require additional documentation - we'll contact you promptly if needed.
We cannot deliver to PO Boxes, freight forwarders, or military addresses due to carrier limitations with performance wear shipments. Please provide a physical address where someone can sign for your package during regular business hours.
You'll receive a tracking link via email once your order ships. Our system provides real-time updates including: (1) Warehouse departure, (2) Customs clearance (international), and (3) Final-mile carrier handoff. For moisture-sensitive items, tracking includes humidity control notifications during transit.
For shipping inquiries, contact our customer service team at [email protected]. Include your order number and specific question for fastest response. Typical reply time is 24–48 hours during business days.
